Moldavská cesta 8 B, 042 80 Košice

Frequently asked questions

At Colonnade, we care about compliant and ethical business conduct. Therefore, if you have any substantiated grounds or information to believe that an actual or potential breach of the law or grossly unethical and improper behaviour has occurred or is likely to occur in respect of Colonnade's activities, please visit our Whistleblowing section and follow the recommended steps.

Yes, but please make an appointment in advance by telephone.

Our primary focus remains the health and safety of our employees, customers, brokers and their families. Colonnade is committed to provide you uninterrupted services. In case of any inquiry please contact your respective Colonnade branch by e-mail or phone described under the contact details on our webpage.

Colonnade offers a wide range of non-life insurance products for corporate and individual customers; mainly Travel Insurance, Accident & Health Insurance, Homeowners Insurance, GAP, Corporate Property and Liability Insurance and many others.

Fairfax Financial Holdings Limited (“Fairfax”) is a holding company which, through its subsidiaries, is engaged in property and casualty insurance and reinsurance and investment management. More details on Fairfax Financial Holdings Limited can be found on www.fairfax.ca.

Please refer to the Colonnade Career section for current open positions.

If you are dissatisfied with our services, you have the right to file a complaint. The full procedure can be found in the Complaints Procedure section.

Send us an email

Colonnade Insurance S.A., registered in Luxembourg (company No. B 61605) with offices at 1, rue Jean Piret L-2350, Luxembourg, acts as controller of personal data (hereafter the ‘Controller’). 

Personal data will be collected and processed only in order to respond to the question included in the contact form (the personal data is collected and processed for the purpose of our legitimate interests we pursue when performing communication with clients).

Providing personal data is voluntary but necessary in order to respond to your question. Your personal data shall be processed no longer than it is necessary to respond to your question, and insofar for the time that legally based claims connected with it can be made. Personal data may be disclosed to other entities only in connection with the implementation of the aforementioned objectives and on the basis of a written agreement (e.g. IT service providers).

The person whom the data concerns has the right to request access to personal data, to correct it, ask for erasure of it or limit the processing of it or to object to the processing of it, the right to transfer the data and to lodge a complaint with the data protection supervisory authority National Commission for Data Protection at the following address: 1, Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette, Grand Duchy of Luxembourg, or with any other competent data protection supervisory authority in your EU Member State of residence.

You can contact the Controller by mail at: Colonnade Insurance S.A. 1, rue Jean Piret, L-2350 Luxembourg; by email at dpo@colonnade-insurance.com or by phone on +352 28 11 56 204. For all matters relating to the processing of personal data, in particular exercising your rights in relation to data processing, objection, or data transfer outside the EEA, you may contact the Data Protection Officer (dpo@colonnade-insurance.com) or send a letter to Colonnade Insurance S.A. at any time.

Head Office

Košice - head office

Moldavská cesta 8 B, 042 80
+421 55 6826 111
info@colonnade.sk


Bratislava office

 Digital park II, Einsteinova 23, 851 01
+421 2 5710 2811
info@colonnade.sk

Regional Representative offices

Bratislava

Digital park II, Einsteinova 23, 851 01
+421 2 5710 2811

Žilina

Pivovarská 16, 010 01
+421 910 341 015

Košice

Moldavská cesta 8 B, 042 80
+421 55 6826 222

Claims service offices

Košice

Moldavská cesta 8 B, 042 80
tel.: +421 55 6826 237

Banská Bystrica

Horná 54, 974 00
tel.: +421 48 4124 748

Nitra

ládkovičova 7, 949 01
tel.: +421 37 6524 557

Bratislava

Digital park II, Einsteinova 23, 851 01
tel.: +421 2 5710 2811

Bank details

Property and liability insurance for damage to natural and legal persons

IBAN: SK16 8130 0000 0011 0210 0306
SWIFT/BIC kód: CITISKBA

Motor insurance

IBAN: SK16 8130 0000 0011 0210 0306
SWIFT/BIC code: CITISKBA

Insurance EuroGAP

IBAN: SK64 8130 0000 0011 0210 0509
SWIFT/BIC kód: CITISKBA

Insurance AutoCheck

IBAN: SK64 8130 0000 0011 0210 0509
SWIFT/BIC kód: CITISKBA

Customer service

+421 55 6826 222
info@colonnade.sk